Recommended FAQ set

Recommended FAQ set

• Do you handle both printing and packaging? — Explain core categories.
• Can I request a quote without knowing GSM or material? — Yes; share the use case/reference.
• What information is needed for a quote? — Product, quantity, size, material if known, finish, delivery location/date.
• Can I upload existing artwork? — Yes; link Upload Artwork.
• Can BOXOX help with packaging structure? — Explain scope and when sampling/tooling may be required.
• Do you provide samples? — Link sample policy.
• Can you deliver to multiple locations? — If offered, explain allocation/dispatch workflow.
• Can corporate clients use POs and receive statements? — Explain account capability.
• How do I reorder an old job? — Login and select saved product/order.
• How do you handle colour variation? — Explain proofing, process limitations and agreed tolerances.
• What file formats do you accept? — Summarize preflight formats.
• How is custom printing priced? — Explain cost factors.